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Return Authorization Form

To request a Return Authorization, please enter the information requested and a Customer Care Specialist will respond to your RA request within 24 business hours.

Return/refund policy

We will gladly replace merchandise or provide a refund if the order has shortages, damages or for items no longer needed.

  • Claims for damages or shortages must be made within 10 days of receipt of the order.
  • Requests for returns must be made within 60 days from date of shipment and returned in the original packaging.
  • Closeout merchandise may not be returned; all sales final.
  • Decorated products may not be returned including third party shipments.
  • All returns require a Factory Return Authorization. To request a return, call our Customer Care Department at 800-237-6695 or fill out the form below.
  • Returned merchandise must be received within 30 days of receiving the Return Authorization.
  • Returns are subject to a 15% or $10 minimum restocking charge.
  • Restock fee will be waived if a replacement order of equal or greater value is placed at the time the Return Authorization is issued.

Send returns Freight Pre-Paid to:

Augusta Sportswear Returns Department
425 Park West Drive
Grovetown, GA 30813